VIE - ICT Systems Administrator (H/F)

La mission

VINCI Energies Australia supports a Perimeters and Business Units across Australia. Our ICT function works with local teams, business stakeholders, VESI, suppliers and technology providers to provide secure, reliable and modern technology services. We are looking for an experienced ICT Administrator to strengthen our ICT team. You will provide technical support and help maintain the availability, security and performance of services across a multi-site environment. This is a hands-on role combining Level 2 and Level 3 support with infrastructure, networking, Microsoft cloud, cyber security and project delivery. You will contribute to day-to-day operations as well as technology improvement, integration and transformation initiatives. This position has a strong focus on delivery and managing ICT projects. JOB RESPONSIBILITIES : Provide advanced Level 2 and Level 3 support, investigate incidents and resolve complex technical issues. Administer and support Microsoft 365, Microsoft Azure, SharePoint and Microsoft Teams telephony services. Support servers, storage, backup, endpoint management and business-critical technology platforms. Maintain switching, wireless, internet, WAN, cloud connectivity and SD-WAN environments. Monitor service performance, identify operational risks and coordinate appropriate remediation. Perform escalated user lifecycle and access administration activities. Support vulnerability management, patching, system hardening, backup validation and security monitoring. Contribute to infrastructure, business technology, acquisition onboarding and technology integration projects. Work with business stakeholders to identify practical opportunities for automation, approved artificial intelligence and service improvement. Coordinate technical activities with managed service providers, telecommunications providers and technology vendors. Create and maintain technical documentation, diagrams, standard operating procedures and knowledge articles. The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager. JOB COMPLEXITY Strategic leadership of a multi-business, multi-perimeter organization. Management of diverse operations and stakeholders in a decentralized environment. Complex decision-making involving growth, investment, risk, governance, and talent development.