Forward Deployment Engineer (H/F)

La mission

About us : Witbe provides AI-powered test automation and real-time monitoring solutions for the world's leading video service providers. Our Witbox robots replicate real user behavior on real devices to test, monitor, and analyze video app quality - with actionable insights from Witbe's observability platform. Our latest advance: Witbe Agentic AI, an agent-native test automation system for video QA. Autonomous agents plan, execute, and analyze tests at scale - adapting to UI changes, generating coverage from requirements, and continuously improving error detection. 25 years in operation. Trusted in 50+ countries. Offices in Paris, New York, Denver, San Francisco, Montreal, London, Lisbon and Singapore. You Know Their Names The broadcast network delivering live sports to over 100 million viewers. The telecom operator connecting a third of American households. The streaming services competing for every screen in every living room. They all run Witbe. We don't build their apps. We make sure their apps work - on every device, in every market, for every viewer. Our AI-powered robots sit inside their infrastructure, testing video services the way a real user would: launching apps, navigating menus, playing content, catching failures that no one else sees. This role is about being the engineer who deploys that technology at these clients, based in London. Role Description : You're not writing code that ships in six months. You're not managing the account from behind a spreadsheet. You're the engineer Witbe sends inside the infrastructure of the world's biggest streaming platforms, and you make the system produce results their teams actually use — often on site, often under deadline. Write code every day. Python is your primary tool: you build test automation scenarios on Witbe's native SDK, plus the integration code that connects the platform to the customer's APIs, dashboards, and alerting. You pair-program with Claude Code and AI assistants to move fast, and you understand what the AI produces, because you own the output. Deploy the platform in customer environments. Witbox robots, Witbe Suite, device labs, network access, monitoring scenarios — from racked hardware to a running system producing data their teams trust. Turn results into insight. What's failing, why, how often, and what it means for the customer's video quality. You present this in Quarterly Business Reviews and regular check-ins to senior engineering teams, and you train customer teams to run the platform without you. The goal is confident users, not long-term dependency. You arrive with a system that already works. No blank-page discovery phase, no months of requirements gathering: you start with a platform that's already deployed and producing data, and you make it theirs. This is a technical, customer-facing, delivery-driven role.